88zz Privacy Policy

1. Information We Collect

88zz collects personal information that you voluntarily provide to us, as well as data automatically gathered when you interact with our platform. We only collect the minimum information necessary to deliver a safe, fair, and enjoyable gaming experience for our Bangladesh players.

Account Registration Data

When you create an account with 88zz, we collect the following personal details:

• Full name and date of birth (for age verification — players must be 21+)
• Email address and mobile phone number
• Residential address (city and district, e.g., Dhaka, Chittagong, Sylhet)
• Government-issued ID for KYC verification when required

Automatically Collected Data

When you use the 88zz platform, certain technical information is collected automatically to ensure service quality and security:

• IP address, device type, and browser information
• Session activity logs including pages visited, games played, and time spent
• Geolocation data (country and city level only, not precise GPS)

Communications Data

If you contact our support team via email or live chat, we retain records of that correspondence, including the nature of your inquiry and any attachments you share. This allows us to maintain continuity of service and improve our support quality.

2. How We Use Your Information

The personal data we collect is used exclusively to operate, maintain, and improve the 88zz platform. We do not use your data for any purpose beyond what is described in this Privacy Policy. Specifically, your information is used to:

• Verify your identity and ensure you meet the 21+ age requirement
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other payment methods
• Provide customer support and respond to your inquiries promptly
• Send service notifications, account alerts, and relevant promotional communications (where you have opted in)
• Detect, prevent, and investigate fraudulent transactions or account abuse
• Comply with applicable laws and responsible gaming obligations

We process your data on the legal bases of contractual necessity (to operate your account), legitimate interest (to protect platform security), and your consent (for marketing communications). You may withdraw consent for marketing at any time by contacting our support team.

3. Payment Data and Transactions

88zz supports a variety of payment methods trusted by Bangladeshi players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and Visa/Mastercard. When you make a deposit or request a withdrawal, your transaction data is securely processed. We do not store full card numbers or mobile banking PINs on our servers — all sensitive payment credentials are handled by certified payment processors operating under their own strict security protocols.

Transaction records — including deposit amounts, withdrawal requests, and BDT balances — are retained for a minimum of five years to comply with anti-money laundering obligations and to support dispute resolution. These records are accessible to our compliance team and, where required by law, to relevant regulatory or law enforcement authorities.

4. Sharing Your Information

88zz does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. However, in the course of operating our platform, we may share specific, limited data with the following categories of recipients:

• Payment processors and banking partners (e.g., bKash, Nagad gateways) solely for transaction processing
• Identity verification services engaged for KYC compliance, which operate under confidentiality agreements
• IT infrastructure and cloud hosting providers bound by data processing agreements
• Law enforcement or government authorities when legally required to do so

All third-party service providers who access your data are required to maintain strict confidentiality and are prohibited from using your personal information for any purpose outside the specific service they provide to 88zz.

5. Cookies and Tracking Technologies

88zz uses cookies and similar tracking technologies to ensure the smooth operation of our platform, understand user behavior, and improve our services. A cookie is a small text file placed on your device when you visit our site.

Types of Cookies We Use

Essential cookies are strictly necessary for the website to function correctly — they enable you to log in, navigate between pages, and access secure areas of the platform. These cannot be disabled without breaking core functionality. Analytical cookies collect anonymised data about how users interact with 88zz (pages visited, session duration, device type) to help us identify areas for improvement. Preference cookies remember your language settings and other personalisation choices to deliver a consistent experience across visits.

Managing Your Cookie Preferences

You can manage or delete cookies at any time through your browser settings. Most modern browsers allow you to block third-party cookies, clear all cookies on exit, or receive a warning before a cookie is stored. Please note that disabling essential cookies may affect your ability to use certain features of the 88zz platform, including staying logged in to your account.

We do not use advertising cookies or sell cookie-based user profiles to advertisers. Our cookie usage is limited to operational and analytical purposes only.

6. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our platform agreements. Specifically: account registration data is retained for the duration of your account plus five years; transaction records are retained for a minimum of five years; communications records are retained for two years from the date of correspondence.

When your data is no longer required, it is securely deleted or anonymised in accordance with our internal data destruction procedures. You may request early deletion of your data by contacting our support team, subject to our legal retention obligations.

7. Data Security

88zz employs a multi-layered security approach to protect your personal data against unauthorised access, loss, misuse, or alteration. Our security measures include 256-bit SSL encryption for all data in transit, encrypted storage for sensitive data at rest, multi-factor authentication (MFA) for account access, regular security audits and penetration testing by independent specialists, and strict internal access controls that limit who can view your data.

While we take every reasonable precaution to safeguard your information, no internet transmission or electronic storage system is completely immune to risk. In the unlikely event of a data breach affecting your personal information, we will notify you promptly and take all necessary steps to contain and remediate the incident.

8. Your Rights Over Your Data

As a user of the 88zz platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your request and account details.

• Right of Access: Request a copy of the personal data we hold about you
• Right of Rectification: Ask us to correct any inaccurate or incomplete data
• Right of Erasure: Request deletion of your data where it is no longer necessary for us to hold it
• Right to Restrict Processing: Ask us to limit how we use your data in certain circumstances
• Right to Withdraw Consent: Withdraw your consent for marketing communications at any time without penalty

We will respond to all valid data rights requests within 30 days of receipt. In complex cases we may extend this period by a further 30 days, in which case we will inform you of the extension and the reasons for it.

9. Responsible Gaming and Age Verification

88zz is firmly committed to responsible gaming practices. Our platform is strictly for adults aged 21 and above. We implement age verification procedures at the point of registration and may request additional documentation to confirm your eligibility at any time. If our systems identify patterns consistent with problem gambling behaviour, our team may reach out to offer support resources.

Personal data collected for responsible gaming purposes — such as self-exclusion requests, deposit limit preferences, and session time records — is used solely to protect player welfare and will never be shared with third parties for commercial purposes. For more information on our responsible gaming tools and support resources, please visit our Responsible Gaming page.

10. Third-Party Links

The 88zz platform may occasionally reference or display content related to third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, and Microgaming. These providers operate under their own privacy policies and terms of service, and 88zz is not responsible for their data handling practices. We recommend reviewing the privacy policies of any third-party service you interact with directly through our platform.

11. Changes to This Privacy Policy

88zz reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered users by email and post a prominent notice on the platform for a period of at least 14 days prior to the changes taking effect. The "Last Updated" date at the top of this document will always reflect when the most recent revision was made.

Your continued use of the 88zz platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should discontinue use of the platform and may request account closure by contacting our support team.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 88zz handles your personal data, our dedicated privacy support team is available 24/7 to assist Bangladesh players. You can reach us at: